What keeps you up at night?

Tuesday, September 21, 2010

Taxes, fees and fake corporate environmentalism

http://chuckdevore.com/2010/09/taxes-fees-and-fake-corporate-environmentalism-or-how-i-chose-budget-truck-rental-instead-of-u-haul/

“Environmental Fee?!?” I thought. I clicked on the link to explain this unexpected fee and U-Haul treated me to a rambling eight paragraph paean to their environmental consciousness, saying, in part, “For more than 60 years, the U-Haul Companies have provided an economical, sustainable and environmentally friendly means for families to move to a better future.” And that “sharing” trucks rather than buying one for the average family’s twice a decade move reduces “hundreds of thousands of tons of greenhouse gas emissions annually.” And “With 15,000 locations across the United States and Canada, U-Haul truck sharing helps to reduce the carbon footprint of many local communities.” So far, the $5 fee hadn’t been explained – I was on the edge of my seat for the punch line – until finally, in the last paragraph: “The Customer money collected as an environmental fee is expended to reduce the negative impact of our business on future generations. Aerodynamic fuel saving truck skirts, the fuel economy gauge, storage re-use centers, environmentally friendly truck wash soap, are examples of where these funds go.”

Ahh, I see.

Except that it’s a line of B.S. meant to make the customer feel better about forking over another $5 to U-Haul for the good cause of the environment – a fee I didn’t recall paying the last time I rented from U-Haul.